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There's a lot tension to reply as many calls as possible, administrators often say education is conducted but rather then performing the system, the workforce is answering phone calls.”
Even though the Indonesian Govt closely promoted the advantages of a international company buying the development on the suburb, the nearby Indonesians were concerned about the twenty,000 those who would be afflicted by this because they were being in line to receive housing if this task had been realised as prepared Formerly.
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To the past 6 months problems have already been increasing, team turnover prices are double the typical on the Indonesian contact centre sector and staff have started to prevent working through strikes, protesting outdoors Celltel’s gates.
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Understandably, the Indonesian Governing administration has encouraged Celltel to investigate these difficulties to be a matter of urgency and it has agreed to operate with the Australian Authorities wherever necessary. Nevertheless, they've got asked for discreteness and entire confidentiality from the investigation as They may be involved that your situation could review impression the Indonesian Call Centre Field that is beneath many stress from other nations for instance India becoming The brand new investment vacation spot for overseas companies.
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